# Used Product Classifications

The following condition standards apply to all returned, inspected, and removal inventory unless otherwise specified by a client-specific SOP.

<table border="1" id="bkmrk-condition-descriptio" style="width: 100%; border-collapse: collapse;"><thead><tr><td>**Condition**</td><td>**Description**</td><td>**SKU Format**</td></tr></thead><tbody><tr><td>**Used – Like New (ULN)**</td><td>- Broken seal or open box.
- No visible wear or damage.
- Fully functional.
- All original packaging, manuals, and accessories present.
- Components appear unused.

</td><td>`[Original SKU]_ULN`</td></tr><tr><td>**Used – Very Good (UVG)**</td><td>- Minor cosmetic imperfections.
- May contain faint scratches or minor handling marks.
- Fully functional.
- Accessories may show minor wear.
- Packaging may be repackaged.

</td><td>`[Original SKU]_UVG`</td></tr><tr><td>**Used – Good (UGD)**</td><td>- Noticeable cosmetic wear.
- May contain scratches, scuffs, or small dents.
- Fully functional.
- Packaging may be damaged, incomplete, or replaced.
- Accessories may be incomplete, replaced, or show wear.

</td><td>`[Original SKU]_UG`</td></tr><tr><td>**Used – Acceptable (UAC)**</td><td>- Heavy cosmetic wear.
- May contain deep scratches, dents, or heavy scuffing.
- Item remains functional.
- Non-essential components may be missing if documented.
- Packaging is typically damaged, missing, or replaced.

</td><td>`[Original SKU]_UA`</td></tr></tbody></table>

#### **Condition Decision Matrix**

<table border="1" id="bkmrk-inspection-result-co" style="width: 100%; border-collapse: collapse;"><thead><tr><td>**Inspection Result**</td><td>**Condition**</td></tr></thead><tbody><tr><td>Open box, appears unused, complete</td><td>ULN</td></tr><tr><td>Minor cosmetic imperfections, fully functional</td><td>UVG</td></tr><tr><td>Noticeable wear, fully functional</td><td>UGD</td></tr><tr><td>Heavy wear, still functional</td><td>UAC</td></tr></tbody></table>

<div class="callout info" id="bkmrk-note%3A-when-evaluatin">**Note:** When evaluating a unit, functionality always takes priority over cosmetic condition. A non-functional item must be classified as Damage regardless of cosmetic appearance.</div>