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Operations Guide
Classifications
Product Condition Classification
Used Product Classifications
The following condition standards apply to all returned, inspected, and removal inventory unless otherwise specified by a client-specific SOP. Condition Description SKU Format Used – Like New (ULN) Broken seal or open box. No visible wear or damage. Fully func...
Damage Or Wrong Product Classification
Condition Description SKU Format Damage (D) Not functional. Significant physical damage. Missing essential components. Fails inspection for resale under any used condition grade. [Last 5 of UPC or EAN]_D_[INBOUND ID] Wrong Item (WI) Received item does not matc...
Managing B2B DTC FBM Orders through Shippo
Use Shippo to connect marketplaces and carriers, allowing TTL to access incoming orders, manage shipping activity, and support fulfillment through authorized client account access.
Getting started with Shippo
Objective Set up a Shippo account, connect the required online stores or marketplaces, upgrade to the appropriate Pro plan, and grant The Three Logistics (TTL) secondary user access. Completing these steps allows TTL to access connected sales channels through ...
Task Request
Special order request that fall outside our standard workflows.
Disassemble & Ship Component
Purpose This SOP establishes the process for converting assembled products into individual component inventory. Following this procedure ensures components are received into their assigned SKUs before customer orders are fulfilled, resulting in accurate invent...
WMS
System Update
How it Works
Project Forge WMS technical and operational architecture 1. Purpose and Deployment Model System Update installs an approved Project Forge WMS GitHub Release on a staging or production server. It downloads a packaged, checksummed release. It does not run git p...
Developer Release and Deployment Guide
Local development → repository → staging → testing → production 1. Approved Release Flow Develop and test changes locally. Commit source changes to main. Update manifest.json and commit the release. Push a final version tag. GitHub Actions builds one immutab...
API endpoints
Implementing a New WMS API Endpoint
This guide explains the standard process for adding an endpoint to the existing WMS API. It is written for a developer who is new to this codebase. Purpose The WMS API uses one central entry point. API requests are sent to the API index file. That file determi...